Last updated November 2026
Terms of use
The agreement you make when you use Rendo, in plain language.
Who can join
Rendo is for adults aged 18 and over. One account per person, with your own photos and true age.
Your account
Keep your login safe. You’re responsible for what you post and send.
Your content
You keep ownership of your photos and words, and let us show them to other members according to your privacy settings.
Behaviour
Follow the Community Guidelines. We may remove content or limit, suspend or close accounts that break them. You can appeal from Settings, and a different team member reviews it.
Paid features
Coins and memberships are digital items for use inside Rendo only and can’t be exchanged for money. The price and billing period are shown before you pay. Memberships renew automatically each period until you cancel. If you cancel, you keep the benefits until the end of the period you’ve paid for and aren’t charged again; there’s no refund for part of a period unless the law gives you one. A membership bought on the website is managed in Me → Membership; one bought in the iPhone app is billed by Apple and managed in your iPhone’s Settings → your name → Subscriptions. Safety tools (reporting, blocking, unmatching, deleting your account) are always free. Anything not yet live is clearly labelled as a demo.
Meeting people
Suggestions and date ideas are not guarantees. Use your own judgement, meet in public, and use the safety tools.
Leaving
You can download your data or delete your account at any time from Settings → Account. Deleting your account cancels a membership bought on the website straight away, so you’re not charged again; the rest of that period ends with your account and isn’t refunded automatically (contact support if you think you’re owed one), and unused coins are deleted. To keep a website membership until its end date, cancel it first and delete your account afterwards. Deleting your account doesn’t cancel an App Store subscription: cancel that with Apple.
See also the Privacy policy and Community guidelines.
Back to Rendo